ActiveXCHANGE & ActiveORDER
DIGITAL ORDER MANAGEMENT SOLUTION

HealthWare Systems' innovative digital order management solutions give you the control to manage orders from physicians, surgery centers, and other ancillary departments. The system features automatic security measures to ensure the integrity of all patient data, and it facilitates easy auditing and HIPAA compliance.

ABOUT ActiveXCHANGE

✓ Eliminate lost orders

✓ Improve physician satisfaction without changing their behavior

✓ Identify referral patterns to assist your physician liaison team in proactively managing ALL physician relationships

✓ Workflow enable the receipt and transmission of any information object

✓ Bi-directional messaging for patients and physicians

✓ Helps manage reminders, requests, and post-acute care follow-up

✓ Configurable workflows to meet the needs of any department

✓ Point-and-click to return incomplete items to originator

HealthWare Systems Software

"HealthWare’s customer service response is second to none. I’ve never seen anything like it. I couldn’t be more pleased. If we ever have a problem with speed or the server, they’re right on top of it. I would highly recommend them, bar none."

Carol Turnage
IT Telecommunications Manager,
Chesapeake Regional Healthcare

Request a Demo

✓ Seamless integration with existing systems (Epic, Cerner, Meditech)

✓ Ensure HIPAA Compliance

✓ Alerts/notifications and reminders via smartphones and pagers

✓ Manage reminders, requests, and post-acute care follow-up

✓ Transform and standardize disparate information from any source

✓ Workflow enable the receipt and transmission of any information object

✓ Automate requests for information

✓ Call back reminders to more effectively manage patient communications

ABOUT ActiveORDER

✓ Simple point-and-click procedure selection

✓ Clinical questions mapped to procedure

✓ Generates prep instructions on demand at point of entry

✓ Reserves appointments within existing scheduling system

✓ Optional medical necessity checking at point of entry

✓ Allows physician to publish common templates for reuse

✓ Visibility into available appointment times across multiple locations

Our Digital Order Management Solution Includes: ActiveXCHANGE & ActiveORDER

How can your healthcare facility organize this flow of unstructured patient information? HealthWare Systems’ innovative digital order management solutions give you the control to manage orders from physicians, surgery centers, and other ancillary departments. The system features automatic security measures to ensure the integrity of all patient data, and it facilitates easy auditing and HIPAA compliance. 

ActiveXCHANGE provides the ability to manage all incoming orders/referrals regardless of source, enabling you to proactively manage the physician relationships that impact your revenue and profitability.  Acting as a bi-directional gateway for managing incoming information objects, ActiveXCHANGE transforms them into actionable information, and delivers them in virtually any format to their ultimate destination.

ActiveXCHANGE can be bundled with our messaging platform to add automated voice message (TTS), text, e-mail, pagers, fax, and traditional mail to create a physician and patient outreach engine for reminders, requests, and post-acute care follow-up.

ActiveORDER is a web-based ordering solution for outpatient imaging centers and radiology departments to allow physicians to submit schedule requests from their own office. It’s a customizable tool that allows these professionals to submit imaging orders, while simultaneously scheduling appointment requests – all with much greater speed (fewer phone calls) and accuracy than traditional processes allow.

Client Success Stories

Chesapeake Regional Healthcare

“Chesapeake Regional Healthcare Selects ActiveXCHANGE to Enhance the Efficiency of Managing Physician Orders and Supporting Documentation”

Seamless Integration with EPIC

View Our Case Study

Advocate Good Samaritan

“Advocate Good Samaritan Grows Its Surgery Department While Streamlining Workflow and Increasing Physician Satisfaction with HealthWare Systems’ ActiveXCHANGE”

Surgery Department Has Grown 20% Without an Increase in FTEs

View Our Case Study

Advocate Illinois Masonic Medical Center

“Advocate Illinois Masonic Medical Center Eliminates 1.3 Million Pages Per Year and Reduces Patient Wait Times by 28% with HealthWareSystems’ ActiveXCHANGE”

18,333 Folders Eliminated

View Our Case Study

Presence Health

“Presence Health Reduces Call Times by 75% and Registration Times by 50% with HealthWare Systems’ ActiveXCHANGE

1 Pre-Arrival Workflow

View Our Case Study

Request a Demo

Interested in Our Digital Order Management Solution?
Fill out the form below to get in touch and view a live demo!

  • Select all that apply.