Kimberly Smelley (Vice President of Implementation at HealthWare Systems) and Brian Schnitker (Director of Implementation and Support at HealthWare Systems)

HealthWare Systems Promotes Kimberly Smelley and Brian Schnitker

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Press Release

HealthWare Systems Promotes Kimberly Smelley and Brian Schnitker

FOR IMMEDIATE RELEASE:  June 10, 2022

Elgin, IL:  HealthWare Systems has promoted two dedicated and key employees, Kimberly Smelley and Brian Schnitker. Kim Smelley has been promoted to VP, Implementation, and Brian Schnitker has been promoted to Director, Implementation and Support.

Kimberly Smelley (Vice President of Implementation at HealthWare Systems) and Brian Schnitker (Director of Implementation and Support at HealthWare Systems)

HealthWare Systems has promoted Kimberly Smelley to Vice President of Implementation and Brian Schnitker to Director of Implementation and Support.

As the Vice President of Implementation, Kim’s primary goal is to drive process improvement that aligns with changing customer needs. Her responsibilities in this role include identifying opportunities for new service offerings and working with Development, Sales, Marketing, and Deployment to ensure flawless execution and implementation of all services to client sites.

As the Director of Implementation and Support, Brian’s goals are to lead the team in delivering effective project management, to provide quality customer-focused deliverables, and to ensure that the company’s customer support exceeds expectations.

HealthWare’s CIO, Doug Gruner, announced the promotions on June 6th and said:

“Both Kim and Brian have been instrumental in the successful deployment and support of our products for many years and are well-deserving of these promotions. We are excited to see how they elevate and improve the implementation process, grow the team, and continue to provide our customers with the highest level of attention.”

Kim Smelley has been with HealthWare Systems since 2012. She has over twenty years’ experience in the Health Care Revenue Cycle field focusing on implementation and management of revenue cycle technology products and services.

Kim also has been an active volunteer with the Texas Gulf Coast Chapter of HFMA at both the chapter- and state-level over the past 10 years. She served as the 2017-2018 Chapter President and is a current Voting Director and Sponsorship Co-Chair.

Brian Schnitker has been with HealthWare Systems since 2002. Initially hired as a Support Engineer, he quickly moved through the ranks to become the Support Team Lead, Project Manager, Senior Project Manager, Senior Product Manager, and Support Manager. Brian has implemented and supported HealthWare’s suite of products for the last twenty-plus years and brings a wealth of invaluable knowledge to his new position.

As a graduate of the U.S. Air Force Academy, Brian incorporates the values and teachings of the military into daily operations within the company to ensure that HealthWare Systems’ customers receive the best experience as efficiently and effectively as possible.


For more HealthWare Systems news and updates, visit www.healthwaresystems.com or subscribe to the company’s monthly newsletter.


About HealthWare Systems:

HealthWare Systems is a leading provider of fully integrated, customizable workflow solutions and Revenue Cycle Management software. We specialize in applying robotic process automation (RPA) to healthcare processes to improve both the patient experience and the revenue cycle. Our ActiveWARE suite of products manages pre-arrival, financial assistance, early out, collections, denial management, claims follow-up, and more, and is proven to maximize productivity and profitability so that healthcare teams have more time and resources to spend on quality care.

Contact Information:

Name: Stephanie Salmich
Organization: HealthWare Systems
Address: 2205 Point Boulevard, Suite 160, Elgin, IL 60123
Phone: (847) 649-5100

Human and robotic hands are shown (to illustrate healthcare automation solutions) along with the words – Press Release: HealthWare Systems Expands Services

HealthWare Systems Expands Services

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Press Release

HealthWare Systems Expands Services

FOR IMMEDIATE RELEASE:  April 22, 2022

Elgin, IL:  HealthWare Systems, since 1998, has continued to meet the evolving needs of clients and B2B partners, which reflect the healthcare industry’s increasing demand for automation and support services.

As a pioneer in this field, HealthWare Systems will continue to advance its healthcare automation solutions. These include robotic process automation (RPA), workflow automation, digital transformation solutions like ActiveXCHANGE, and more; all are designed to help healthcare providers and businesses meet their daily challenges.

Each of these solutions serves healthcare facilities that may be experiencing labor shortages or want to reduce time-consuming manual work to operate more efficiently and better focus on serving patients.

HealthWare Systems’ proven RPA solutions can automate repetitive tasks and eliminate manual steps involved in prior authorization, insurance verification, coverage discovery, medical records aggregation, and much more. HealthWare can also customize bots to automate specific processes based on the unique needs of each client.

Additionally, HealthWare has launched two outsourced services divisions – CredentialingOne and EligibilityAdvocates – to address the needs of clients who struggle with staffing or wish to outsource RCM work.

Human and robotic hands are shown (to illustrate healthcare automation solutions) along with the words – Press Release: HealthWare Systems Expands Services

HealthWare Systems’ proven healthcare automation solutions power new services divisions, CredentialingOne and EligibilityAdvocates.

CredentialingOne handles all tasks required for provider credentialing and enrollment, Medicare and Medicaid enrollment, obtaining hospital privileges, primary source verification, and CAQH registration, and also provides credentialing-related special projects or overflow services.

EligibilityAdvocates specializes in third-party eligibility to manage self-pay patients through real-time coverage verification, comprehensive screening, and expanded on-site coverage hours, while providing complex claims support such as out-of-state Medicaid services.

Both organizations are powered by HealthWare Systems’ healthcare automation technology.

HealthWare Systems has always prioritized adapting our solutions to meet the custom needs of individual clients who operate within a field that is constantly changing,” stated Steve Gruner, the company’s Founder and CEO. “We are excited to strengthen our focus on RPA and healthcare automation technology and to introduce our clients to CredentialingOne and EligibilityAdvocates as these solutions solve challenges many of our clients face within the current healthcare landscape.”

To learn more, visit www.healthwaresystems.com where the menu now highlights robotic process automation and features links to www.credentialingone.com and www.eligibilityadvocates.com.


About HealthWare Systems:

HealthWare Systems is a leading provider of fully integrated, customizable workflow solutions and Revenue Cycle Management software. We specialize in applying robotic process automation (RPA) to healthcare processes to improve both the patient experience and the revenue cycle. Our ActiveWARE suite of products manages pre-arrival, financial assistance, early out, collections, denial management, claims follow-up, and more, and is proven to maximize productivity and profitability so that healthcare teams have more time and resources to spend on quality care.

Contact Information:

Name: Stephanie Salmich
Organization: HealthWare Systems
Address: 2205 Point Boulevard, Suite 160, Elgin, IL 60123
Phone: (847) 649-5100

The Better Business Bureau Accreditation Seal: HealthWare Systems is now BBB Accredited.

HealthWare Systems Earns Better Business Bureau Accreditation

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Press Release

HealthWare Systems Earns Better Business Bureau Accreditation

FOR IMMEDIATE RELEASE:  March 18, 2020

The Better Business Bureau Accreditation Seal: HealthWare Systems is now BBB Accredited.

HealthWare Systems Earns Better Business Bureau Accreditation

Elgin, IL:  HealthWare Systems is pleased to announce today that it has met all BBB standards and is now an Accredited Business.

Becoming an Accredited Business with the Better Business Bureau is an honor not accorded to all businesses, because not all businesses meet eligibility standards.

“Accreditation in the BBB is by invitation only” says Steve J. Bernas, president & CEO of the Better Business Bureau serving Chicago and Northern Illinois. “And only those businesses that meet our high standards and pass the review process are approved by our Board of Directors.”

As with all businesses that earn their Better Business Bureau Accreditation, HealthWare Systems has committed to the BBB Code of Business Practices.  The Code is a comprehensive set of policies, procedures and best practices on how businesses treat consumers. These standards call for building trust, embodying integrity, advertising honestly and being truthful. Bernas adds “To maintain their Accreditation a business must be transparent, honor their promises, be responsive to their customers, and safeguard their privacy.”

“It is imperative that our clients know how seriously we take our commitment to excellence and customer service,” said Steve Gruner, CEO and Founder of HealthWare Systems.

HealthWare Systems has been in business for 22 years, offering consumers the best in revenue cycle management technology. “We will continue to focus on what we do best – providing healthcare facilities with innovative software and unparalleled customer support ,” stated Steve Gruner.

To learn more about the standards that guide HealthWare Systems in serving its customers, visit the company’s website and Core Values page.


About HealthWare Systems:

HealthWare Systems is a leading provider of fully integrated, customizable workflow solutions and Revenue Cycle Management software. HealthWare’s suite of products, called ActiveWARE, manages all aspects of the revenue cycle including pre-arrival, financial assistance, early out, collections, denial management, claims follow-up, and more. The ActiveWARE platform is proven to maximize productivity and profitability so that today’s healthcare teams have more time and resources to spend on quality care.

About the Better Business Bureau:

As a private, non-profit organization, the purpose of the Better Business Bureau is to promote an ethical marketplace. BBBs help resolve buyer/seller complaints by means of conciliation, mediation and arbitration. BBBs also review advertising claims, online business practices and charitable organizations. BBBs develop and issue reports on businesses and nonprofit organizations and encourage people to check out a company or charity before making a purchase or donation.

Contact Information:

Name: Stephanie Salmich
Organization: HealthWare Systems
Address: 2205 Point Boulevard, Suite 160, Elgin, IL 60123
Phone: (847) 649-5100

HealthWare Systems Launches Updated Website, as shown on various forms of media.

HealthWare Systems Launches Updated Website

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Press Release

HealthWare Systems Launches Updated Website

FOR IMMEDIATE RELEASE:  December 11, 2019

Elgin, IL:  HealthWare Systems has redesigned and updated its website to create a more user-friendly and informative experience for its visitors.

The new website went live on October 8, 2019. Changes to the website include brand new and updated content as well as simplified navigation. However, the URL remains the same:  www.healthwaresystems.com.

HealthWare Systems Launches Updated Website, as shown on various forms of media.

HealthWare Systems Launches Updated Website

 

The site’s new “Resources” tab on the navigation bar will be especially beneficial to visitors. This drop-down list links to a new “FAQ” page and a “Product Sheets” page that provides brief summaries of each HealthWare solution in PDF form.

Additionally, the webpage for each solution features more detailed material and has been updated to reflect new product information and applications.

“We’ve been looking forward to launching our redesigned website for some time and are extremely pleased with the result,” stated Steve Gruner, CEO and Founder of HealthWare Systems. “Both new and regular visitors to the site will benefit from the changes and I’m excited to share our new ‘Core Values’ page, which will provide insight into who we are as an organization and the ideas that guide us as we work to serve patients, physicians, and health facilities.”

To learn more, visit www.healthwaresystems.com where you can sign up to receive emails about new product releases, product updates, educational write-ups, and other company news.



About HealthWare Systems:

HealthWare Systems is a leading provider of fully integrated, customizable workflow solutions and Revenue Cycle Management software. HealthWare’s suite of products, called ActiveWARE, manages all aspects of the revenue cycle including pre-arrival, financial assistance, early out, collections, denial management, claims follow-up, and more. The ActiveWARE platform is proven to maximize productivity and profitability so that today’s healthcare teams have more time and resources to spend on quality care.

Contact Information:

Name:  Stephanie Salmich
Organization:  HealthWare Systems
Address:  2205 Point Boulevard, Suite 160, Elgin, IL 60123
Phone:  (847) 649-5100