A remote worker smiles as she enjoys the benefits of remote work solutions that enable healthcare staff to work from home.

11 Reasons to Enable Healthcare Staff to Work from Home

| No Comments

HealthWare Systems Blog

11 Reasons to Enable Healthcare Staff to Work from Home

Posted on Wednesday, April 15, 2020

Not all healthcare employees need to be on site to complete their work. When you enable healthcare staff to work from home, your employees, organization, and community will benefit!

A remote worker smiles as she enjoys the benefits of remote work solutions that enable healthcare staff to work from home.

Everyone benefits when you implement remote work solutions that enable healthcare staff to work from home.


Here are 11 reasons why you should implement solutions that enable healthcare staff to work from home:


1.) Limit the number of people on sitethe COVID-19 crisis has caused numerous organizations to reassess how many employees are actually necessary to keep on site. Moving workers off site now will help protect patients and employees from the current coronavirus; and, it will establish a more proactive approach for any future public health emergencies by ensuring staff who can work from home are already set up to do so when another new disease strikes.

2.) Maintain HIPAA-compliancethe healthcare industry has been reluctant to offer remote work opportunities due to concerns over PHI security. HealthWare’s remote work solutions enable healthcare staff to work from home by providing controlled access to PHI, encryption of all information at all times, complete audit trails, and full transparency for management.

3.) Increase productivity many studies demonstrate the positive effects of working from home on productivity. For example, a Stanford paper reported a 13% performance increase when employees switched to remote work and Airtasker’s survey of 1,004 full-time employees found that on average, remote workers put in 1.4 more days of work each month (16.8 more days each year) than those working in an office. Plus, remote work has the potential to facilitate a more flexible schedule, so many remote workers can choose to accomplish some of their work outside of the typical “9 to 5” business hours if they feel more motivated in the early morning or late at night, with the result of producing higher quality work. (Our remote work solutions provide management with productivity monitoring for real-time oversight, so you can really be certain your remote workers are delivering.)

4.) Expand your pool of job applicantsif your employees can work from home, you aren’t limited to hiring workers who live within commuting distance of your facilities.

5.) Recruit top talentin addition to more potential candidates, you’ll also attract the best contenders. According to Indeed’s 2018 survey, an organization’s remote work policy is an important factor for 47% of employees in their job search and 40% would even consider taking a pay cut if it meant they could work from home. And if you can offer a work from home incentive, you’ll especially appeal to Gen Z and Millennial healthcare employees who have joined or are entering the workforce at a time when remote work opportunities are increasingly common.

6.) Reduce your footprintcommuting and company offices are major contributors to greenhouse gas emissions. Moving some of your healthcare staff off site will make a significantly positive environmental impact. These remote workers’ homes will double as their office space and they will travel fewer miles, use less gas and oil, and reduce their contributions to air pollution.

7.) Keep workers healthyworking remotely means your teams won’t be exposed to workplace (or public transportation) germs. This is especially enticing for employees who work in the healthcare field and would otherwise be vulnerable to germs from both colleagues and ailing patients. And on top of the physical health advantages, remote workers experience mental health benefits related to stress (e.g. no commute/traffic, more free time, better work/life balance). Physically and mentally healthy employees can better concentrate to produce superior work.

8.) Decrease sick days and absencesemployees are not only less vulnerable to getting sick in the first place when they work remotely, but they’re also more apt to work through a mild cold or sickness if they can do so in the comfort of their own home. In fact, the reason some employees may choose to call in when sick is not because they don’t feel up to working, but simply to avoid spreading the illness to their coworkers – a concern that remote workers don’t have to worry about!

9.) Improve employee satisfaction and retentionemployees who enjoy the perks of remote work will be more satisfied, more loyal to your organization, and less inclined to leave their positions.

10.) Save moneycost savings come in the form of less office space/equipment/supplies, reduced turnover, fewer absences, increased productivity, and recruitment of better talent, to name just a few areas in which you’ll see major returns on investment. (We estimate savings of $10,000 per year per worker when you employ our remote work solutions.)

11.) Remote work is the futurebetween 2005 and 2017, remote work increased by 159% in the United States. A recent study projects that 73% of all teams will include remote workers by 2028.

The time has come to embrace work from home solutions in order to remain competitive in the eyes of prospective employees – you simply can’t afford to resist this inevitable change to the workforce.

Remote Work Solutions for Healthcare


Which parts of your operation would you move off site if you could? HealthWare Systems can analyze your paper and fax-based workflows and offer alternative solutions that enable healthcare staff to work from home in a HIPAA-compliant, secure environment.

Schedule a phone consultation and we’ll help you determine how you can enable healthcare staff to work from home, and which departments to target, so you can start reaping the benefits listed above as soon as possible.


By Stephanie Salmich

A pharmacist fills prescriptions: Improving interoperability in healthcare can help prevent adverse drug events that affect public health and patient safety.

Interoperability in Healthcare and Its Effect on Patient Safety and Public Health

| No Comments

HealthWare Systems Blog

Interoperability in Healthcare and Its Effect on Patient Safety and Public Health

Posted on Wednesday, December 13, 2017

Interoperability in healthcare is becoming increasingly important to the patient experience, public health, and patient safety.  Patients should be able to trust that when they see multiple providers at various doctors’ offices, hospitals, pharmacies, labs and imaging facilities, and other locations, their health information is protected, accessible, and actionable.

Yet, research posted by the Office of the National Coordinator for Health Information Technology (ONC) found that only 26% of hospitals successfully conduct all 4 core domains (electronically sending, receiving, finding, and integrating/using key clinical information) of interoperability in healthcare.

Improving this percentage is absolutely vital to patient safety and public health.  Consider how these two categories of patient safety are affected by inadequate levels of interoperability in healthcare:

Individual Patient Safety


According to the ONC’s study, only 46% of hospitals had required patient information from outside providers or sources available electronically at the point of care and only 18% reported that their providers “often” used electronically received patient health information from outside sources when treating their patients.

Tragically, treating a patient without all necessary medical information can result in adverse drug events due to inaccurate medication reconciliation, preventable pain and suffering, life-threatening medical errors, and even death.

A pharmacist fills prescriptions: Improving interoperability in healthcare can help prevent adverse drug events that affect public health and patient safety.

Improving interoperability in healthcare can help prevent adverse drug events that affect patient safety.

At the very least, delays in access to relevant health data mean delays in treatment and extra discomfort, pain, or worry for patients and their family members as they wait.

Public Health & Safety


Public health reporting is critical for preventing/containing outbreaks of disease, preparing for health emergencies, investigating population health trends, educating communities, promoting healthy lifestyles, and informing and monitoring health policies.  Public health reporting, to local, state, and federal organizations like the CDC, is also hindered by poor interoperability in healthcare.

The ONC explains in an Issue Brief that for public health reporting:

“The goal is to move to seamless, real-time or near-real-time bidirectional exchange of data . . . This allows for the most complete and up-to-date record possible.” (p. 4)

The accuracy of public health reporting, and the strength of the health policies created from it, can only be as sound as a system’s interoperability capabilities will allow.

Fortunately, there is technology that can greatly improve individual patient safety and public health by creating true interoperability in healthcare and seamlessly integrating with healthcare IT systems.

This is an ethical issue – if we want to protect the public and patient safety, we must make interoperability in healthcare a top priority.


By Stephanie Salmich

GO GREEN and lower hospital costs.

Go Green to Reduce Hospital Waste & Lower Hospital Costs (Part 2 of 2)

| No Comments

HealthWare Systems Blog

Go Green to Reduce Hospital Waste & Lower Hospital Costs (Part 2 of 2)

Posted on Wednesday, August 16, 2017

Last week we discussed the effects of staff education on helping you reduce hospital waste and lower hospital costs. Below are two more strategies to help you achieve these goals.

“Green” Supplies

GO GREEN and lower hospital costs.

“Green” supplies can lower hospital costs in the long run.

Many hospitals have increased their use of disposable medical supplies that hamper hospital and environmental sustainability efforts.  Health facilities can be drawn to single-use items that seem more convenient and cheaper upfront, but may cost more than “greener,” reusable items in the long run.

Practice Greenhealth’s Cost of Ownership Calculator can help you compare products and choose those with the lowest costs and smallest environmental impact.  This tool looks beyond the price tag of an item to examine every cost a hospital will incur during the “acquisition, use, maintenance, and disposal” of the product over its lifetime.

There are some items that you cannot avoid purchasing in disposable form, due to patient safety concerns and health regulations.  But where possible, reprocessed equipment can reduce hospital waste and lower hospital costs.

Paperless Healthcare Solutions

Besides tossing disposable supplies, how much paper is your facility throwing out?  From completing registration paperwork and consent forms, to obtaining physician referrals and third party documents, hospitals are responsible for a great deal of paper consumption.  Fortunately, there are paperless healthcare solutions for managing each of these tasks:

1.)  You can automate patient registration by setting up a paperless registration system that is better for the environment and makes the registration process more accurate and efficient.

2.)  With an electronic healthcare forms library, there is no need to stockpile pre-printed forms that may go unused. Any form can be easily printed on-demand and updates to forms can be made electronically and in real-time, saving you from the cost and waste of destroying old versions that can no longer be used due to new revisions.  The need for blue cards and labels is also eliminated thanks to barcode automation.  Patients can even sign consent forms using electronic signature on electronic healthcare forms.

3.)  A physician order management system can help you electronically organize all incoming orders and referrals, regardless of source. Read here how one hospital reduced its paper usage by 1.3 million pages per year and eliminated 18,333 folders by going paperless with the solution ActiveXCHANGE.


Not only will these strategies help you reduce hospital waste and lower hospital costs, but they will also increase your appeal to today’s consumers and top job candidates who are attracted to organizations that practice corporate social responsibility.  Establishing environmentally-friendly policies and procedures is an excellent way to do your part in protecting our world while also ensuring the sustainability of your own facility.

Editor’s Note: This is Part 2 of a two-part blog series.


By Stephanie Salmich

GO GREEN to reduce hospital waste.

Go Green to Reduce Hospital Waste & Lower Hospital Costs (Part 1 of 2)

| No Comments

HealthWare Systems Blog

Go Green to Reduce Hospital Waste & Lower Hospital Costs (Part 1 of 2)

Posted on Wednesday, August 9, 2017

There is a dire need to reduce hospital waste.  The U.S. healthcare industry is accountable for 8% of our country’s carbon dioxide emissions, according to a study featured in the Journal of the American Medical Association (JAMA), and estimates of its waste production are as high as 5.9 million tons of garbage each year.

Going green is not only good for the environment, but also for your healthcare facility’s bottom line.  Researchers at the University of Illinois Chicago project the healthcare industry could save more than $5.4 billion over five years and $15 billion over 10 years by adopting more sustainable practices.

Below is one strategy to consider to help your facility reduce hospital waste and lower hospital costs:


Staff Education

A recent study of surgeries performed at UCSF Medical Center, published in the Journal of Neurosurgery, found that a startling number of packaged surgical supplies were opened but ended up unused and then thrown out after surgery.  The researchers calculated that these wasted medical supplies could cost UCSF $2.9 million dollars a year, and that only accounts for the waste from one department.

GO GREEN to reduce hospital waste.

Providing price transparency for your medical staff can reduce hospital waste and lower hospital costs.

You can reduce hospital waste by ensuring your medical staff handle their supplies in the most cost-effective and environmentally-friendly way possible.

To help doctors better gauge their role in hospital spending, the authors of the UCSF study recommend providing them with feedback on the costs of their procedures compared to the costs of their peers’.  This can also motivate doctors to reach a higher level of performance at a lower cost than a colleague or the potential competition.

Additionally, they suggest assessing surgeons’ lists of requested instruments on their preference cards before their procedures, eliminating nonessential items, and advising which ones should only be opened as needed (rather than at the start of the procedure) so that they can be saved for future use if unopened.

Many physicians are unaware of the cost of their equipment, but once enlightened, they find ways to use less expensive tools to do the same job.  Canadian hospitals are seeing huge savings using this tactic.  According to the National Post, Toronto Western’s neurosurgeons decreased their spending on disposables by 30% and saved $750,000 in the time span of four months.

Providing price transparency for your medical staff can pay major dividends, and their economical approach to medical supply use offers the added benefits of lowering patients’ bills and enabling your facility to treat more patients as well.


In next week’s blog, we will offer two more strategies to help you reduce hospital waste and lower hospital costs.

Editor’s Note: This is Part 1 of a two-part blog series.


By Stephanie Salmich