Kimberly Smelley (Vice President of Implementation at HealthWare Systems) and Brian Schnitker (Director of Implementation and Support at HealthWare Systems)

HealthWare Systems Promotes Kimberly Smelley and Brian Schnitker

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Press Release

HealthWare Systems Promotes Kimberly Smelley and Brian Schnitker

FOR IMMEDIATE RELEASE:  June 10, 2022

Elgin, IL:  HealthWare Systems has promoted two dedicated and key employees, Kimberly Smelley and Brian Schnitker. Kim Smelley has been promoted to VP, Implementation, and Brian Schnitker has been promoted to Director, Implementation and Support.

Kimberly Smelley (Vice President of Implementation at HealthWare Systems) and Brian Schnitker (Director of Implementation and Support at HealthWare Systems)

HealthWare Systems has promoted Kimberly Smelley to Vice President of Implementation and Brian Schnitker to Director of Implementation and Support.

As the Vice President of Implementation, Kim’s primary goal is to drive process improvement that aligns with changing customer needs. Her responsibilities in this role include identifying opportunities for new service offerings and working with Development, Sales, Marketing, and Deployment to ensure flawless execution and implementation of all services to client sites.

As the Director of Implementation and Support, Brian’s goals are to lead the team in delivering effective project management, to provide quality customer-focused deliverables, and to ensure that the company’s customer support exceeds expectations.

HealthWare’s CIO, Doug Gruner, announced the promotions on June 6th and said:

“Both Kim and Brian have been instrumental in the successful deployment and support of our products for many years and are well-deserving of these promotions. We are excited to see how they elevate and improve the implementation process, grow the team, and continue to provide our customers with the highest level of attention.”

Kim Smelley has been with HealthWare Systems since 2012. She has over twenty years’ experience in the Health Care Revenue Cycle field focusing on implementation and management of revenue cycle technology products and services.

Kim also has been an active volunteer with the Texas Gulf Coast Chapter of HFMA at both the chapter- and state-level over the past 10 years. She served as the 2017-2018 Chapter President and is a current Voting Director and Sponsorship Co-Chair.

Brian Schnitker has been with HealthWare Systems since 2002. Initially hired as a Support Engineer, he quickly moved through the ranks to become the Support Team Lead, Project Manager, Senior Project Manager, Senior Product Manager, and Support Manager. Brian has implemented and supported HealthWare’s suite of products for the last twenty-plus years and brings a wealth of invaluable knowledge to his new position.

As a graduate of the U.S. Air Force Academy, Brian incorporates the values and teachings of the military into daily operations within the company to ensure that HealthWare Systems’ customers receive the best experience as efficiently and effectively as possible.


For more HealthWare Systems news and updates, visit www.healthwaresystems.com or subscribe to the company’s monthly newsletter.


About HealthWare Systems:

HealthWare Systems is a leading provider of fully integrated, customizable workflow solutions and Revenue Cycle Management software. We specialize in applying robotic process automation (RPA) to healthcare processes to improve both the patient experience and the revenue cycle. Our ActiveWARE suite of products manages pre-arrival, financial assistance, early out, collections, denial management, claims follow-up, and more, and is proven to maximize productivity and profitability so that healthcare teams have more time and resources to spend on quality care.

Contact Information:

Name: Stephanie Salmich
Organization: HealthWare Systems
Address: 2205 Point Boulevard, Suite 160, Elgin, IL 60123
Phone: (847) 649-5100

Human and robotic hands are shown (to illustrate healthcare automation solutions) along with the words – Press Release: HealthWare Systems Expands Services

HealthWare Systems Expands Services

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Press Release

HealthWare Systems Expands Services

FOR IMMEDIATE RELEASE:  April 22, 2022

Elgin, IL:  HealthWare Systems, since 1998, has continued to meet the evolving needs of clients and B2B partners, which reflect the healthcare industry’s increasing demand for automation and support services.

As a pioneer in this field, HealthWare Systems will continue to advance its healthcare automation solutions. These include robotic process automation (RPA), workflow automation, digital transformation solutions like ActiveXCHANGE, and more; all are designed to help healthcare providers and businesses meet their daily challenges.

Each of these solutions serves healthcare facilities that may be experiencing labor shortages or want to reduce time-consuming manual work to operate more efficiently and better focus on serving patients.

HealthWare Systems’ proven RPA solutions can automate repetitive tasks and eliminate manual steps involved in prior authorization, insurance verification, coverage discovery, medical records aggregation, and much more. HealthWare can also customize bots to automate specific processes based on the unique needs of each client.

Additionally, HealthWare has launched two outsourced services divisions – CredentialingOne and EligibilityAdvocates – to address the needs of clients who struggle with staffing or wish to outsource RCM work.

Human and robotic hands are shown (to illustrate healthcare automation solutions) along with the words – Press Release: HealthWare Systems Expands Services

HealthWare Systems’ proven healthcare automation solutions power new services divisions, CredentialingOne and EligibilityAdvocates.

CredentialingOne handles all tasks required for provider credentialing and enrollment, Medicare and Medicaid enrollment, obtaining hospital privileges, primary source verification, and CAQH registration, and also provides credentialing-related special projects or overflow services.

EligibilityAdvocates specializes in third-party eligibility to manage self-pay patients through real-time coverage verification, comprehensive screening, and expanded on-site coverage hours, while providing complex claims support such as out-of-state Medicaid services.

Both organizations are powered by HealthWare Systems’ healthcare automation technology.

HealthWare Systems has always prioritized adapting our solutions to meet the custom needs of individual clients who operate within a field that is constantly changing,” stated Steve Gruner, the company’s Founder and CEO. “We are excited to strengthen our focus on RPA and healthcare automation technology and to introduce our clients to CredentialingOne and EligibilityAdvocates as these solutions solve challenges many of our clients face within the current healthcare landscape.”

To learn more, visit www.healthwaresystems.com where the menu now highlights robotic process automation and features links to www.credentialingone.com and www.eligibilityadvocates.com.


About HealthWare Systems:

HealthWare Systems is a leading provider of fully integrated, customizable workflow solutions and Revenue Cycle Management software. We specialize in applying robotic process automation (RPA) to healthcare processes to improve both the patient experience and the revenue cycle. Our ActiveWARE suite of products manages pre-arrival, financial assistance, early out, collections, denial management, claims follow-up, and more, and is proven to maximize productivity and profitability so that healthcare teams have more time and resources to spend on quality care.

Contact Information:

Name: Stephanie Salmich
Organization: HealthWare Systems
Address: 2205 Point Boulevard, Suite 160, Elgin, IL 60123
Phone: (847) 649-5100

HWS_COVID-19

HealthWare System’s Response to COVID-19

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HWS_COVID-19

Like the rest of you, we have spent the last days and weeks learning more about the Coronavirus (COVID-19) and its global impact.  For HealthWare Systems that means understanding its effect on our associates, clients, and our employees. Our primary objective is to ensure the safety of all, while still providing the same level of care and support we’ve always shown our customers.

This said we have made several adjustments to our daily operations in response to the threat of COVID-19.  Dates are subject to change as we navigate through the next few weeks.

  • Work remotely from home until further notice
  • Continue to provide seamless 24/7 support to our customers
  • Suspend travel until further notice
  • Restrict access to our office to authorized personnel only
  • Educate our staff on the best ways to prepare, prevent and identify symptoms of COVID-19

As the situation with COVID-19 continues to evolve we will closely monitor guidance from the Centers for Disease Control and World Health Organization, along with local and state health officials.  We will be following all instructions and complying with all recommended strategies that are published and updated by these entities.

COVID-19_HWSWe at HealthWare would like to extend our deepest gratitude to everyone in the health care industry who are tirelessly working to protect our communities during this difficult time.  You are our health care heroes!

Best Regards,

Steve Gruner
CEO/President
HealthWare Systems