ActiveTRACK
SECURE PATIENT TRACKING
HealthWare Systems is committed to creating world-class patient experiences.
ActiveTRACK provides real-time patient status while enabling healthcare facilities to measure and reach specific goals related to increased efficiency, shorter registration and patient wait times, and improved patient satisfaction scores.
REDUCE PATIENT WAIT TIMES BY 50%
Build Your Facility's Reputation with Complete Patient Visibility
Tracking and monitoring the location of your patients throughout their care journey helps increase throughput and ultimately improve patient safety. ActiveTRACK allows healthcare facilities to know exactly where patients are AT ALL TIMES! When you don’t know where your patients are, your system becomes clogged with inefficiencies, and patient experience suffers.
Reducing wait times and improving the patient experience is easy with the right tool: ActiveTRACK
Real-Time
Data
Optimize
Patient Flow
Detects Scheduling
Deficiencies
Ensure
Patient Safety
Discover the Benefits of ActiveTRACK
Patient Arrival & Patient Check-In Kiosks
A patient may check-in at a self-service kiosk. For pre-registered patients, any documents that must be signed can be generated for immediate review and completion, while items like photo IDs and insurance cards can be scanned.
Patient Waiting List
Advanced patient wait list strategies support immediate processing (e.g. surgery patient arrives within ½ hour of their surgery) or deferred processing (e.g. waiting for physician order). Fast track patients who are ready to see their physician.
Real-Time Patient Tracking Dashboards
Capture real-time data related to arrival, wait times, registration, and clinical transitions. ActiveTRACK also provides visibility of patient status to all departments. This is especially useful for patients with multiple services across multiple departments.
Patient Experience & Family Satisfaction
Improve communication between providers, patients and their family members. Our electronic patient tracking board, ActiveDISPLAY, directs patients to registration booths when registrars are available and notifies family members of patient status (e.g. “in prep,” “in surgery,” “in recovery”) throughout the encounter.
Secure Messaging to Family Members
ActiveTRACK keeps concerned family members informed through text messaging. Patients are assigned alphanumeric identifiers to ensure patient confidentiality in accordance with HIPAA.
Link Valet Service to Discharge Process
Alert porters to patients’ special transport needs and link the valet service to the discharge process. This ensures patients’ vehicles are ready and waiting immediately following their visit, which greatly increases patient satisfaction and improves the patient experience.
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